Minimum System Requirements:
The minimum system requirements are meant to serve as a guideline for what is acceptable to access your online courses using technology.

1. Microsoft Office 2007 to include Access, Windows XP, or Vista
2. 1.0 GHz of faster processor
3. 1GB RAM (2GB recommended)
4. DVD-ROM/CD-R/RW (DVD+R/+RW recommended)
5. 20GB of AVAILABLE hard-disk space
6. Speakers and Sound Card
7. High speed connection to the Internet (DSL, Cable)

Supported Browsers:
A user risks running into problems with the course software if they choose to use a non supported browser. Browsers listed below have been validated with the course platform.

1. Windows: Internet Explorer 7.0 or 8.0 (recommended version 8.0)
2. Windows: Mozilla Firefox 3 or 3.5 (recommended version 3.5)

Browser Settings:

1. Java Script should be enabled
2. Java should be enabled
3. Cookies should be enabled
4. Know how to allow Pop-Up windows

Screen Resolution:

1. We recommend setting your screen resolution to 1024 x 768 pixels. If you currently see a horizontal scroll bar at the bottom of your screen and would like to eliminate this, you can do so by resizing your screen. If you need help with your screen settings, please see our Instructions for resizing your screen.

Feature Requirements and Plug-ins:
The following are required for many of the resources available in your online courses. You will be able to access your course without them; however, you may not be able to access the specific feature.

1. Adobe Flash Player
2. Adobe Shockwave Player
3. Adobe Acrobat Reader
4. RealPlayer 8 Basic
5. QuickTime Player
6. Sun's Java 2 SDK (Java 1.5 or Java 1.6)
7. Microsoft JVM (Windows XP SP1 only)
8. Citrix Presentation Server Client For Windows
9. Class Live
10. Class Live Audio
11. Windows Media Encoder 7.1*
12. Soundcard with speakers and microphone or headset*
13. Windows Media Player 9**

*Instructor-only requirements for Audio Encoding.
**Required for students only if instructor is using Live Audio.

Assistive Technology:

1. JAWS 10.0

Third-party CoursePacks:

1. Your instructor may choose to include a CoursePack (for example, a collection of readings, articles, video clips). Because actual CoursePack content varies, you may or may not have additional system requirements. Check with your instructor or with the third-party CoursePack provider for specific requirements.

Additional Information:

• Avoiding Inactivity Timeout: When an ISP’s internal browser is not in use, the ISP will consider the user inactive and will disconnect the user after a period of time. To remain active and avoid being disconnected, return to the main page of the ISP (every half hour or so) and click on a link or check email.This will reset the ISP’s "inactivity timer "and allow you to continue working in your online course.
• Note: Courseware cannot be accessed using MSN TV (formerly Web TV).
• Satellite & Cellular internet connections: If this is the only connection you have access to please note that you may experience sporadic issues while working in your online courses. If you report these problems to the Helpdesk we will attempt to address them with your Satellite or Cellular connection provider.
• Wireless Routers/Connections: While working in your online courses via a wireless router or wireless connection you may experience problems such as various error messages. If you contact the online Helpdesk please be aware that part of the troubleshooting process may be to have you bypass your wireless router or connection. If bypassing the wireless router resolves the problems you are experiencing you will either need to continue to bypass the router or contact the router's manufacturer's support to further diagnose the source of this problem.